Support

A question about Bium Tea House, or something not working? Write to us and we'll get back to you.

Email us[email protected]

It helps to tell us your phone model and what you were doing when it happened.

Common questions

Where is my diary saved?

On your phone. If you turn on backup, your diary is encrypted on the device before it leaves it. If you delete the app without a backup, the diary on that phone goes with it.

How does May write her notes?

May's notes are written with AI. Only that day's page is sent to write the note, and nothing is kept on our servers. Her notes are something to think about, not professional advice.

How do I cancel Bium Tea Club?

The App Store or Google Play handles the subscription. Cancel it in your account's subscription settings there. The extras stay on until the end of the period you've paid for.

Can you delete my data?

Yes. Email us at [email protected] and we'll take care of it.

When can I get the app?

Bium Tea House is coming to iPhone and Android.

If you're having a hard time